What we collect
Depending on how you use Barncom, we may collect:
- Contact and account details such as your name, email address, and organization information.
- Barn, horse, lesson, schedule, document, and operational records that you or your organization choose to store in the service.
- Support communications, attachments, screenshots, and troubleshooting details you send to us.
- Basic device, browser, log, and usage data needed to secure and operate the website and app.
How we use information
- To provide, maintain, secure, and improve Barncom.
- To respond to support, billing, account, and legal requests.
- To operate customer organizations, permissions, and shared workflows inside the product.
- To comply with law, enforce our terms, and prevent abuse or unauthorized access.
How information may be shared
- With vendors and service providers that help us operate hosting, storage, analytics, communications, or support tooling.
- Within your Barncom organization when access is granted by an account owner, admin, or other permitted role.
- When required by law or when reasonably necessary to protect rights, safety, property, or service integrity.
- As part of a financing, acquisition, or business transfer involving Barncom or its operator.
Data retention
We retain information for as long as reasonably necessary to operate the service, meet legal or accounting obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of record and the role it plays in account history, billing, support, or security.
Your choices
- You can request support, corrections, or account deletion through our deletion page.
- You can choose what information you add to Barncom, subject to organizational requirements set by your team.
- You can contact us if you need a copy of the data associated with a support request or website inquiry.
Children
Barncom is not directed to children under 13. If you believe a child has provided personal information through the service without appropriate authorization, contact us and we will review the issue.
Changes to this policy
We may update this policy from time to time. If we make material changes, we may update the date above and provide notice through the website, the product, or both.
Service operator
Barncom is a product operated by Darkel Capital. In this policy, "we," "us," and "our" refer to the operator of the Barncom service.
Contact
Privacy questions about Barncom can be sent to info@barncom.com.